Look ahead
Explore what's coming next and see where we're headed. Our Roadmap page gives you a clear view of upcoming features, planned improvements, and long-term vision. Stay informed on what's in development, what's launching soon, and what's on the horizon as we continue building and evolving. Follow along and be part of the journey!
Note: This roadmap is subject to change based on customer feedback, technical constraints, and business priorities. Timelines are estimates and may shift as development progresses.
Focus on analytics, reporting, and mobile experience.
Interactive charts and graphs showing key metrics like enquiry conversion rates, service user demographics, and staff workload distribution.
Native mobile application for iOS and Android, allowing staff to access key features on the go with offline support.
Customizable report builder with export options (PDF, Excel, CSV) and scheduled report delivery via email.
Centralized document storage with version control, tagging, and full-text search capabilities.
Enhancing collaboration and communication features.
Internal messaging with channels, direct messages, and threaded conversations for improved team collaboration.
Shared calendar with appointment scheduling, reminders, and integration with Google Calendar and Outlook.
Send and receive emails directly within the platform, automatically linked to relevant service users and enquiries.
Real-time activity stream showing recent updates across service users, enquiries, and tasks.
Automation and integration focus.
Create custom automation rules to trigger actions based on events (e.g., auto-assign tasks, send notifications).
Public API and webhook support for integrating with third-party services and building custom extensions.
Pre-built integrations with popular tools like Slack, Microsoft Teams, and Zapier.
Long-term vision and advanced features.
Machine learning algorithms to identify trends, predict outcomes, and suggest optimal actions.
Full internationalization with support for multiple languages and regional settings.
Granular permission controls with field-level security and dynamic role assignment.