Terms of Service

Last updated: January 15, 2026

Agreement to Terms

Welcome to Huddled Hub. These Terms of Service govern your use of our client record management system and services. By accessing or using Huddled Hub, you agree to be bound by these terms. If you do not agree to these terms, please do not use our services.

Definitions

  • "Service" refers to Huddled Hub and all related services, applications, and websites
  • "User," "you," or "your" refers to the person or entity using our Service
  • "We," "us," or "our" refers to Huddled Hub and its operators
  • "Content" refers to all data, text, files, and information you upload or create in the Service
  • "Account" refers to your registered user account on our Service

Account Registration

To use Huddled Hub, you must create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access
  • Be at least 18 years old or have parental consent

You may not share your account credentials or allow others to access your account. We reserve the right to suspend or terminate accounts that violate these terms.

Acceptable Use Policy

You agree to use Huddled Hub in compliance with all applicable laws and regulations. You agree NOT to:

  • Upload or transmit viruses, malware, or malicious code
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use the Service to store or distribute illegal content
  • Harass, abuse, or harm other users
  • Impersonate any person or entity
  • Collect or harvest data from other users without consent
  • Use automated systems to access the Service without permission
  • Interfere with or disrupt the Service or servers
  • Reverse engineer or attempt to extract source code
  • Resell or redistribute the Service without authorization

Your Content and Data

Ownership

You retain all rights, title, and interest in your Content. We do not claim ownership of any Content you upload to the Service.

License to Us

By uploading Content to Huddled Hub, you grant us a limited license to store, process, and display your Content solely for the purpose of providing the Service to you. This license terminates when you delete your Content or close your account.

Responsibility

You are solely responsible for your Content and any consequences of uploading or publishing it. You represent that you have all necessary rights to your Content and that it does not violate any laws or third-party rights.

Backup

While we implement backup procedures, you are responsible for maintaining your own backups of important Content. We are not liable for any loss or corruption of your Content.

Subscription and Payment

Pricing

Our pricing is detailed on our website. We reserve the right to change pricing with 30 days' notice to existing subscribers. Price changes will not affect your current billing cycle.

Billing

  • Subscriptions are billed in advance on a monthly or annual basis
  • Payment is due at the start of each billing period
  • We accept major credit cards and other payment methods as displayed
  • All fees are non-refundable except as required by law
  • Failed payments may result in service suspension or termination

Free Trial

We may offer a free trial period. At the end of the trial, your subscription will automatically convert to a paid plan unless you cancel. No charges will be made during the trial period.

Cancellation

You may cancel your subscription at any time. Cancellations take effect at the end of your current billing period. You will continue to have access until that date. We do not provide refunds for partial months or years.

Service Availability

We strive to provide reliable, uninterrupted service, but we cannot guarantee:

  • The Service will be available at all times or without delays
  • The Service will be error-free or secure
  • Any defects will be corrected
  • The Service will meet your specific requirements

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice. We may perform scheduled maintenance that temporarily interrupts service.

Intellectual Property

Huddled Hub and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, create derivative works, reverse engineer, or attempt to extract source code from our Service.

Third-Party Services

Our Service may integrate with third-party services and contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party services. Your use of third-party services is governed by their respective terms and conditions.

Limitation of Liability

To the maximum extent permitted by law, Huddled Hub and its affiliates, officers, employees, agents, and licensors shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or use
  • Business interruption
  • Errors or omissions in the Service
  • Unauthorized access to or alteration of your Content

Our total liability for all claims relating to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Huddled Hub and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, your Content, or your violation of these Terms.

Termination

We may terminate or suspend your account and access to the Service immediately, without notice, for conduct that we believe:

  • Violates these Terms
  • Is harmful to other users, us, or third parties
  • Violates applicable laws
  • Results from non-payment

Upon termination, your right to use the Service will immediately cease. You may export your Content within 30 days of termination, after which we may delete all your data.

Dispute Resolution

If you have a dispute with us, please contact us first to attempt to resolve it informally. If we cannot resolve the dispute informally, any legal action must be brought in the courts located in [Your Jurisdiction], and you consent to the exclusive jurisdiction of those courts.

Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through a prominent notice on the Service. Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

Contact Us

If you have questions about these Terms of Service, please contact us:

Huddled Hub

Email: support@huddledhub.com

Address: Reedham House, 31-33 King St W, Manchester M3 2PW

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Huddled Hub regarding the use of our Service and supersede all prior agreements and understandings.